Frequently Asked Questions

We can supply custom apparel, drinkware, bags, pens, notebooks, technology items, corporate gifts, signage, packaging and many other branded products.

Minimum quantities vary by product, supplier and decoration method. Send us the product or idea you are considering and we can confirm the available quantity options.

Pricing depends on the product, quantity, branding method, number of print colours or positions, artwork requirements and delivery location. A quote confirms the complete job cost before production.

Yes. You can send your logo with your enquiry or use the upload field on supported product pages. Our team will review the artwork before production.

Vector artwork such as AI, EPS or a print-ready PDF is usually preferred. If you only have another file type, send it to us and we will explain what is needed for your chosen decoration method.

Yes. Where artwork approval is required, you will receive a proof showing the branding details for approval before production begins.

Shipping typically takes 3–7 business days after dispatch, depending on the delivery location and carrier. Production time is separate and is confirmed with your quote.

Production time varies by product, stock availability, quantity and decoration method. It generally begins after your quote, artwork and payment requirements have been approved.

Yes. QuickMerch is based in Adelaide and supplies businesses, organisations, teams and events across Australia.

Contact us with your required date before choosing a product. We can check stock, decoration and delivery options and recommend products that can realistically suit the timeframe.

Yes. Tell us your audience, quantity, budget, deadline and how the merchandise will be used. Our team can help create a practical shortlist.

Include the product or product type, quantity, logo, branding requirements, budget, deadline and delivery postcode. If you are unsure about any detail, send what you have and we will help fill the gaps.